Privacy Policy of PetsOnline

Last Updated: 22 December 2023


Welcome to PetsOnline. We respect your privacy and are committed to protecting your personal information. This privacy policy outlines our practices concerning the collection, use, and protection of your data in compliance with the Protection of Personal Information Act (POPIA) in South Africa.

Purpose of the Website

PetsOnline is a platform dedicated to advertising pets available for purchase. Our services include direct contact options with the owner for specific puppy requests and the ability to request a puppy through a dedicated form on our website.

Types of Data Collected

  1. Personal Information: This includes names, email addresses, phone numbers, and details regarding specific puppy requests. This information is collected to facilitate contact with you regarding your inquiries.
  2. Automatically Collected Data: We collect data such as IP addresses, browser types, operating systems, pages visited, and visit duration. This data is collected indirectly through technology like cookies and tracking pixels.
  3. Payment Information: PetsOnline does not collect any payment information on the website.

Methods of Data Collection

  • Direct Collection: We collect personal data through the “Request a Pet” form on our website.
  • Indirect Collection: Data is also collected through technological means, such as cookies and tracking pixels.

Use of Collected Data

  • The data collected is used solely for the purpose of contacting you in relation to your specific puppy request.
  • Your data will not be shared with any third parties.

Data Storage and Security

  • All personal data is stored in an encrypted format behind a firewall.
  • Access to this data is limited to the owner of PetsOnline and is protected from third-party access.

User Rights and Choices

  • You have the right to request the deletion or destruction of your personal data.
  • Please contact us using the details on the “Contact Us” page to exercise this right.

Policy for Minors

  • Services of PetsOnline are not available to minors without the involvement of a parent or guardian.

International Data Transfers

  • All data is hosted and stored within South Africa.

Cookies and Tracking Technologies

  • We use standard browser cookies primarily for aggregated visitor statistics and Google Analytics.

Policy Updates and User Notification Process

  • Our privacy policy may be updated from time to time. The latest version will always be available via the “Privacy” link on our website.

Contact Information

  • For any privacy-related concerns, please visit the “Contact Us” page on our website.

Compliance with POPIA

  • PetsOnline is committed to complying with the Protection of Personal Information Act (POPIA) in South Africa.